Reply to Re: A question from a computer illiterate
If you don't have an account, just leave the password field blank.
Well,I have win98 so I'm not sure if this will work but you could try it...
Restart while pressing ctrl and it should bring up the choices of starting in safe mode,etc,
or going to windows prompt(?) I type in scanreg/restore and it brings up a list of
backup registry files and I often have to try 3 or 4 times to get one that will restore
previous registry files.It's like rewinding to a few days before.If that works and you're
able to start windows and use it normally but still have ad-ware that you can't remove,
I would go to http://www.pcpitstop.com and run a scan through them and it should
tell you how to remove the file or files.
EDIT: They also have free virus scans and full computer scans and should reccomend what to do in case of problems.
Restart while pressing ctrl and it should bring up the choices of starting in safe mode,etc,
or going to windows prompt(?) I type in scanreg/restore and it brings up a list of
backup registry files and I often have to try 3 or 4 times to get one that will restore
previous registry files.It's like rewinding to a few days before.If that works and you're
able to start windows and use it normally but still have ad-ware that you can't remove,
I would go to http://www.pcpitstop.com and run a scan through them and it should
tell you how to remove the file or files.
EDIT: They also have free virus scans and full computer scans and should reccomend what to do in case of problems.