Reply to A question from a computer illiterate
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Hi again. I figured I'd drop this question by since this is probably the most computer-savvy message board I've visited on the internet. So here goes:
Okay, so I was doing a Windows Update on Windows XP yesterday and an Ad-aware virus scan, and there were a few files that Ad-aware detected, but could not remove so I chose the option of removing them after the next system reboot. Then, I clicked the "Restart Now" option after the Windows Update was complete so the Service Pack 2 would become effective, and that's when things started going for the worse. Ever since, my computer has been stuck in an endless rebooting and restarting cycle right up to before Windows loads up, and none of the options I know of (pressing F8 at startup and entering VGA or Safe mode or using "Last Good Configuration") has made any difference at all. I really don't know what to do, and I don't want to reformat my hard drive because there are important files that I can't lose, but it seems like I don't have much of a choice.
So here's the question to the computer/programming experts of the board: what should I do, or is there anything that I can do to fix this? I'm assuming this is a virus, so is there any way to restore Windows without reinstalling and losing all the data on my computer
Okay, so I was doing a Windows Update on Windows XP yesterday and an Ad-aware virus scan, and there were a few files that Ad-aware detected, but could not remove so I chose the option of removing them after the next system reboot. Then, I clicked the "Restart Now" option after the Windows Update was complete so the Service Pack 2 would become effective, and that's when things started going for the worse. Ever since, my computer has been stuck in an endless rebooting and restarting cycle right up to before Windows loads up, and none of the options I know of (pressing F8 at startup and entering VGA or Safe mode or using "Last Good Configuration") has made any difference at all. I really don't know what to do, and I don't want to reformat my hard drive because there are important files that I can't lose, but it seems like I don't have much of a choice.
So here's the question to the computer/programming experts of the board: what should I do, or is there anything that I can do to fix this? I'm assuming this is a virus, so is there any way to restore Windows without reinstalling and losing all the data on my computer
